Shipping policy

SHIPPING POLICY

Production Time:
After your order is placed, it takes approximately 3–10 weeks for our skilled artisans to handcraft your custom glove. We take great care to create a glove that meets your exact preferences, and this craftsmanship takes time to achieve perfection.

Shipping Timeline:
Once your glove is completed, we will ship to the address provided during checkout. Shipping times vary by region and carrier. You will receive a tracking number via email once your glove has shipped.

Delivery Confirmation:
Once tracking shows the status as “Delivered,” the order is considered fulfilled. We are not responsible for stolen, misplaced, or unclaimed packages once delivery is confirmed.

Missing Packages:
If your package is marked as delivered but you cannot locate it, you must contact the carrier directly to file a claim.

Incorrect Address Disclaimer:
If an incorrect shipping address is entered at checkout and the glove ships, we cannot guarantee replacement or refund. Please double-check your shipping details before finalizing your order.

Shipping Costs:
Shipping cost is included in your order.

Shipping Areas:
Currently, we offer shipping within the United States and to select international destinations. If you are located outside the United States, please contact our customer support team at shop@peraltacustomgloves.com to discuss international shipping options.

Order Tracking:
As soon as your custom glove is ready to ship, we will provide you with a tracking number so you can monitor the progress of your delivery. This tracking information will be sent to the email address you provided during the order process.

Order Updates:
We understand that you're eager to receive your Peralta Custom Glove, and we'll do our best to keep you informed throughout the process. You will receive email notifications at various stages of your order, from confirmation to shipment, to keep you in the loop.

Multiple Gloves:
If you have ordered multiple items from us, please be aware that they may be shipped separately based on availability and production schedules. Each item will be accompanied by its respective tracking information.

Need to Make Changes?
If you need to make any changes to your order or shipping information, please contact our customer support team as soon as possible. We will do our best to accommodate your request.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team at shop@peraltacustomgloves.com. We are committed to providing you with the best possible service and ensuring that your custom glove reaches you in perfect condition, ready to elevate your game.

Thank you for choosing Peralta Custom Gloves. We appreciate your business and look forward to exceeding your expectations with our handcrafted, premium Steerhide leather gloves.